Implementation Consultant

Hybrid NL, Den Haag

Full or part-time

Permanent employee

Job Description

Step into a role where your curiosity, logic, and technical talent truly make an impact!

As an Implementation Consultant, you’ll shape secure access solutions from the first workshop to go‑live - translating client processes into smart configurations, workflows, and integrations.

You won’t just implement software. You’ll co‑create technical solutions that organizations rely on every day to work safely and smoothly.

Working closely with Project Managers, domain experts and clients, you’ll own the technical side of implementations: configuring the system, supporting clients, and ensuring everything behaves exactly as intended - today and long into the future.

If you love solving puzzles, enjoy collaborating, and want your technical decisions to have real-world impact, this is where you belong.

What You Will Do

Define functional and technical specifications -
Including configurations, integrations, and custom features, so both clients and internal teams have a clear blueprint.
Design tailored PIAM solutions -
By combining standard product capabilities with documented configurations and integrations.
Support Project Managers and clients -
Acting as the functional and technical expert to ensure clarity, alignment, and consistent communication.
Configure and test solutions -
Ensuring implementations function as expected and meet client expectations and quality standards.
Deliver training -
Helping client teams effectively use the system, tailored to meet their unique needs and processes, in their daily operations.
Provide support -
Acting as second- or third-line support when needed.

What Success Looks Like

You manage 4–6 projects simultaneously while maintaining clarity and prioritization.
You deliver high-quality solutions on-time that increase client satisfaction and retention.
You proactively anticipate technical risks, bottlenecks, and unexpected changes.
You build strong relationships with clients and internal teams based on expertise, ownership, and effective training.

Why Join Us?

Own your agenda - manage 4–6 client projects independently, each in a different phase.
Pure focus on implementations - no account management, no sales, no commercial pressures.
Make real impact - your configurations, workflows, and integrations directly shape how clients work and access their environments.
Technical + functional growth - work hands‑on with system configuration, workflow logic, and client problem‑solving.
High autonomy, low bureaucracy - you control your planning and have real freedom in how you approach your projects.
Visible results - from first workshop to go‑live, you see the direct outcomes of your work.
Supportive expert team - collaborate with skilled Project Managers and fellow TPCs who enjoy solving complex challenges.
Project variety - deep technical implementations combined with lighter recurring check‑ins for long-term clients.
Meaningful work - contribute to secure access solutions that keep organizations running safely and efficiently.
Room to grow - gain responsibility early, develop technical and consulting skills, and influence how solutions are built.

Your profile

Core Competencies

A proactive, flexible, and creative mindset with high motivation and energy.
Ability to analyse complex systems and translate functional needs into technical requirements.
Problem-solving skills, critical thinking, and the ability to ask the right questions early.
Good communication skills to effectively convey project updates, expectations, and requirements.
Ability to prioritize across multiple parallel projects.

Technical Skills

Experience in defining functional and technical specifications.
Hands-on experience with configuration of software or technical products.
Understanding of integrations, SQL, or technical implementation concepts.
Ability to connect technical requirements with business processes.

Education & Experience

3–5+ years of experience in technical consulting, technical project roles, or configuration engineering.
Bachelor’s degree in IT, Mathematics, Engineering, or a related field.
Fluent Dutch (mandatory for client-facing work) and English required.

What do we offer?

You will become part of a growing, international company that is shaping the future of PIAM solutions, where our Delivery team plays a vital role. You can expect a collaborative working environment with opportunities to learn from experienced colleagues, gradually expand your responsibilities, and build a strong track record as an Implementation Consultant.

Be part of a fast-growing international organization.
Hybrid workplace (50/50 split between working from home and the office).
Work in an open, supportive, and inclusive environment.
Opportunity to grow and develop within the company.
28 vacation days.
Pension from day one.
Bike plan: opportunity to lease a bike through salary conversation.

What is our hiring process?

Initial call with Recruiter
Call with the Hiring Manager
Final Interview & Meet the Team

About us

At ID-ware, we have been shaping the future of Physical Identity and Access Management (PIAM) for more than 20 years. Our solutions and related services help organisations protect their resources, whether human or material, and keep them operational anytime.

Our customers are organisations of all business sectors, from education over industry, healthcare and the public sector up to critical infrastructure. Our PIAM suite is a software platform that manages the full lifecycle of physical identities, credentials and access rights. It integrates seamlessly with HR systems, access control technologies and other third-party solutions, protecting prior investments of organisations while enabling a scalable, future-proof security architecture. With our PIAM Suite, our customers gain full visibility and control over who has access to what, who approved that access, and for how long the access rights are valid.

However, at ID-ware, it is not only about software and technology. It is about the people who make it all possible. From development over sales and operations up to support, HR or finance, every role contributes to the value we deliver to our customers and to our joint success.

We are a diverse and collaborative global team, driven by curiosity, ownership, and a shared ambition to make a difference. Whether you are working directly with our product or supporting the business behind it, your work has a clear purpose and real impact.

If you are looking for a place where you can grow, take decisions, and be part of something meaningful, we would love to meet you.